Return & Refund Policy

Due to the nature of our products (food and beverage items), we do not accept returns or exchanges for change of mind.

We accept returns and offer a full refund or replacement only for defective, damaged, or incorrect items received. If your order arrives faulty or wrong, contact us within 24 hours at enquiries@shortgrain.com.au with your order number and a photo of the issue, and we'll sort it out.

This policy applies to online orders placed through our website. It does not affect your rights under Australian Consumer Law.

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